Whether it is marketing, customer service, consulting or notifications done manually, semi- or even fully automated – with our Messenger Communication Platform you can manage your customer communication intuitively, professionally and in compliance with data protection laws.
Engage audiences, accelerate sales and drive better customer support outcomes on the platform with more than 2 billion users around the world. And engage customers across sales, marketing and support journeys - with their consent, conversationally and in real-time.
WhatsApp API is made for medium to large companies looking to use the platform with multiple users for customer service & sales. Applying for an API account is a complex process and businesses cannot apply for the account directly from WhatsApp. WhatsApp Marketing is an excellent way to acquire new customer, help customers discover new products, re-engage with promotional offers as well as offer support. Instead, businesses must first apply for an API account with Business Solution Providers (BSPs) or also known as WhatsApp Partners. Essentially, they are the middlemen that give you access to WhatsApp API. Once approved, connect the API to a WhatsApp CRM like respond to start messaging. Since the account is just an access to an API, the full potential of your account depends on your chosen BSP. The pricing for an API account also varies between different BSPs. “WhatsApp messages have a 98% open rate while emails have an open rate of 35% to 40%”.
Get in touch with one experts and take a personal tour of SMS Hub Solutions.